The following is a notification we have received from our .au domain registry wholesale partner (Synergy Wholesale) with regards to a name change for their .au accreditation. This is for your information only and there is no action required. There will be no disruption to service when the accreditation changes.

Should you have any questions please email support@oncuetelecom.net.au

Information regarding domains registered under VentraIP Wholesale

Dear Customers,

This email is to advise of an upcoming change to any .au domain names registered under our legacy wholesale brand ‘VentraIP Wholesale’. On Wednesday, 14 February 2018 we will begin the process of moving these domains to our current ‘Synergy Wholesale’ accreditation. All this means for you and your domain registrants is that the registrar name on all WHOIS data will display ‘Synergy Wholesale’. This will not result in any downtime or change to any services you hold with us.

To facilitate this change we are required (under auDA policy) to send the affected .au domain name registrants an email at 30 days and 7 days prior to notify them that their domain name will be moved from the legacy accreditation over to the Synergy Wholesale accreditation.

A copy of the message that is being sent to affected registrants can be found online at https://synergywholesale.com/faq/article/consolidation-of-au-domain-names-from-legacy-ventraipwholesale-accreditation. Please note that this will come from customercare@synergywholesale.com. In the event that we receive a direct enquiry from a domain name registrant, we will advise them to contact you, the Synergy Wholesale partner.

The 30-day email notice will be sent on Monday, 15 January 2018 with the final 7-day email notice being sent on Wednesday, 7 February 2018. Our team will then seamlessly transition the domain names on Wednesday, 14 February 2018.

Kind regards,

Synergy Wholesale